Privacy Policy

Effective Date: April 22, 2025At Refined Realty Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services, including how we utilize Artificial Intelligence (AI) in marketing and communication. By using our website, you agree to the terms of this Privacy Policy.

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, and other details you provide through forms or account creation.
• Property Preferences: Information related to your real estate preferences or inquiries.
• Usage Data: IP address, browser type, pages visited, and other analytics to improve our website and services.
• Cookies: Small files stored on your device to enhance your browsing experience.

We use the information collected for the following purposes:

• Service Delivery: To provide you with real estate listings, inquiries, and services you’ve requested.

Communication: To respond to inquiries, send updates, and provide customer support.

• Personalization: Tailoring real estate options and recommendations based on your preferences.
• Marketing & AI Communication:
  • We use AI-powered tools to create personalized marketing campaigns, including email outreach, property recommendations, and other client communications.
  • AI may analyze your preferences and activities to deliver more relevant content.
  • These communications may include newsletters, promotions, and real estate updates (with your consent).
• Improvement: Analyzing website usage and leveraging AI-driven insights to enhance user experience and website functionality.

We do not sell your personal information. However, we may share your data in the following cases:

• Service Providers: Third-party vendors, including AI service providers, who assist us in operating our website, marketing, or providing services (e.g., hosting, analytics, AI communication tools).
• Legal Obligations: If required to comply with legal processes, laws, or regulations.
• Business Transactions: If we merge, sell, or transfer assets, your data may be transferred to the new entity.

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or loss. This includes ensuring that any AI tools or platforms we use comply with strict data security standards. However, no online system is 100% secure, so we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your experience. In addition, we may use AI-driven tracking tools to analyze user behavior and preferences for improved personalization and communication. You can manage or disable cookies through your browser settings, but doing so may limit certain features of our website.

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications, including AI-powered communications.
• Restrict or object to the processing of your data, including data processed by AI tools.
• File a complaint with the relevant data protection authority.

To exercise these rights, please contact us at [email@example.com].

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.

We use Artificial Intelligence to provide a more personalized and efficient experience for our users. AI may analyze your preferences, browsing behavior, and interactions with our website to:

• Suggest properties that match your interests.
• Deliver targeted email campaigns and promotions.
• Provide quicker responses to inquiries through AI-powered chat or email systems.

We ensure that any AI systems we use are compliant with privacy regulations and only process your data in accordance with this policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." Please review this policy periodically to stay informed. 

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us:Refined Realty Services
Email:  clientservices.refinedrealty@gmail.com
Phone: 626.488.6314